I've missed three important and interesting concerts in the past few months. If I was to look at the last 6 to 8 months, that "missed concert" number would be higher – too high.

Disclaimer; I am not the techiest of tech-savvy people.

I was looking forward to these concerts that I ended up missing, or that I joined in progress, because I couldn’t find them. It wasn't clear to me where to look or where to click. With some concerts, I got to the right page, but it wasn't obvious where to click.

It should only be a one or two step process that can be done in 30 – 40 seconds.

Here's how OurConcerts.live makes it easy for their audiences (who have paid or signed up) to watch you virtually.

“We use an account-based access system that allows viewers to easily create an account just by submitting their email address and creating a password. They can then watch their purchased content by logging in from any device. Devices will remember that they are logged in (much like web-based email or a social network) to make easier for viewers to return for additional performances.”

On one of the concerts that I eventually managed to find (10 minutes late), the audio dropped out for a "frustrating" while. Audience members wrote in to tell the host institution there was no audio. The institution apologized profusely and said, "We're still working out some kinks in these broadcasts."

How many rehearsals do you have, and what do you go over (big and small)?

Production plans for live streamed performances have to be developed extremely carefully and with lots of redundancy plans in place. We always make sure to have a full technical run through at least a few days before the performance to check the connections, camera angles, audio quality, etc.

During an event, we also have a team working remotely able to lend technical support to the on-site artists and/or technical crew.

John Zion, MKI Artists Managing Director and Cofounder of OurConcerts.live

https://ourconcerts.live/

Here’s how the Frankly Music Chamber Music Series, directed by Frank Almond, produces their virtual concerts.

In the weeks leading up to the show, the series sends out notifications about the program, and where and how to listen.

Then...

"As we get closer to the show, we get more specific and generally the messaging becomes simpler (more like a reminder) always with the info on how our audience will be able to watch.

We always send an email on the day of the show with something very specific and easy to understand, like “click here to watch”.

Anyone that clicks is immediately directed to the page where the concert will take place, with a countdown clock, so they know exactly when it will begin, and that they are in the right place.

The night of the show we always have 2 or 3 people monitoring email or other messaging so that if anyone has a problem, they will receive an almost instant response. This is particularly important an hour or so before the show.

That’s really it. We try not to inundate people beforehand while giving them useful info about the concert, and we try to make it as simple as possible for audience access when the show gets close. And we respond very quickly if anyone has a problem or question."

How many rehearsals do you have, and what do you go over (big and small)?

(Last season, the concerts were all pre-recorded and virtual.)

The Videographer “does all of the testing before he uploads the performance to the YouTube link; we rely very much on his expertise.

Of course, there’s always the chance…”

Frank Almond, Director, Frankly Music https://franklymusic.org/

Please share the process you follow to make it effortless for your audience to access your virtual concerts from the very beginning — free of major technical breakdowns?

https://www.allartispersonal.com/contact

Lost and (Never) Found Virtual Concerts

I've missed three important and interesting concerts in the past few months. If I was to look at the last 6 to 8 months, that "missed concert" number would be higher – too high.

I was looking forward to these concerts that I ended up missing, or that I joined in progress, because I couldn’t find them. It wasn't clear to me where to look or where to click. With some concerts, I got to the right page, but it wasn't obvious where to click.

It should only be a one or two step process that can be done in 30 – 40 seconds.

Here's how OurConcerts.live makes it easy for their audiences (who have paid or signed up) to watch you virtually.

How many rehearsals do you have, and what do you go over (big and small)?

Production plans for live streamed performances have to be developed extremely carefully and with lots of redundancy plans in place. We always make sure to have a full technical run through at least a few days before the performance to check the connections, camera angles, audio quality, etc.

During an event, we also have a team working remotely able to lend technical support to the on-site artists and/or technical crew.

John Zion, MKI Artists Managing Director and Cofounder of OurConcerts.live

https://ourconcerts.live/

Here’s how the Frankly Music Chamber Music Series, directed by Frank Almond, produces their virtual concerts.

In the weeks leading up to the show, the series sends out notifications about the program, and where and how to listen.

Then...

"As we get closer to the show, we get more specific and generally the messaging becomes simpler (more like a reminder) always with the info on how our audience will be able to watch.

We always send an email on the day of the show with something very specific and easy to understand, like “click here to watch”.

Anyone that clicks is immediately directed to the page where the concert will take place, with a countdown clock, so they know exactly when it will begin, and that they are in the right place.

The night of the show we always have 2 or 3 people monitoring email or other messaging so that if anyone has a problem, they will receive an almost instant response. This is particularly important an hour or so before the show.

That’s really it. We try not to inundate people beforehand while giving them useful info about the concert, and we try to make it as simple as possible for audience access when the show gets close. And we respond very quickly if anyone has a problem or question."

How many rehearsals do you have, and what do you go over (big and small)?

(Last season, the concerts were all pre-recorded and virtual.)

The Videographer “does all of the testing before he uploads the performance to the YouTube link; we rely very much on his expertise.

Of course, there’s always the chance…”

Frank Almond, Director, Frankly Music https://franklymusic.org/

Please share the process you follow to make it effortless for your audience to access your virtual concerts from the very beginning — free of major technical breakdowns?